1. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

2. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account login details.
• You agree to provide accurate, complete, and updated information while registering or making purchases.
• You are responsible for any misuse or unauthorized use of your account.

3. Products & Pricing

• All prices are listed in INR and are subject to change without prior notice.
• While we strive for accuracy in product descriptions, errors may occur. We reserve the right to correct them.
• Product availability may change at any time; we reserve the right to discontinue any item.

4. Orders & Payments

• By placing an order, you confirm that all details provided are accurate.
• Orders are processed upon successful payment (except for COD orders, where available).
• We may cancel or refuse any order at our sole discretion, including for suspected fraud.

5. Shipping & Delivery

• Delivery timelines vary by location, availability, and courier operations.
• Delays due to strikes, natural calamities, or courier issues are beyond our control.

6. Returns, Refunds & Cancellations

See our Refund & Cancellation Policy for detailed terms.

7. Prohibited Activities

• Using the site for unlawful purposes.
• Attempting to gain unauthorized access to our systems.
• Distributing harmful software, spam, or engaging in fraudulent transactions.

8. Intellectual Property

All content on this site—including text, graphics, logos, images, and software—is the property of Ventota Retail and protected by applicable intellectual property laws.

9. Limitation of Liability

Ventota Retail is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

10. Governing Law

These Terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in Kolkata, West Bengal.

11. Changes to Terms

We may update these Terms at any time without prior notice. The latest version will be posted on this page.

12. Contact Us

If you have questions regarding these Terms, contact us:

Email: support@ventota.co.in
Phone/WhatsApp: +91 8870378966