Our Commitment to Accessibility
Ventota Retail is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website accessible to the widest possible audience, regardless of technology or ability.
Accessibility Features
We have implemented the following accessibility features on our website:
Keyboard Navigation
Full website functionality accessible using keyboard-only navigation
Screen Reader Compatible
Compatible with popular screen readers like JAWS, NVDA, and VoiceOver
Text Resizing
Text can be resized up to 200% without loss of content or functionality
Color Contrast
Sufficient color contrast ratios for text and interactive elements
Alternative Text
Descriptive alt text for all meaningful images and graphics
Captions & Transcripts
Video content includes captions and audio descriptions where applicable
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Ventota Retail is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Technical Specifications
Accessibility of Ventota Retail relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Limitations and Alternatives
Despite our best efforts to ensure accessibility of Ventota Retail, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known Limitations:
- Third-party content: Some third-party integrations may not be fully accessible
- PDF documents: Older PDF documents may not be fully accessible
- Complex data visualizations: Some charts and graphs may have limited accessibility
Feedback & Assistance
We welcome your feedback on the accessibility of Ventota Retail. Please let us know if you encounter accessibility barriers:
Contact Our Accessibility Team
We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you can escalate your concern by contacting us through any of the methods listed above. We are committed to resolving accessibility issues promptly and effectively.
Compatibility
Our website is designed to be compatible with:
- Latest versions of major browsers (Chrome, Firefox, Safari, Edge)
- Screen readers (JAWS, NVDA, VoiceOver)
- Keyboard-only navigation
- Mobile devices and tablets
Assessment Approach
Ventota Retail assessed the accessibility of this website through the following approaches:
- Self-evaluation using automated accessibility testing tools
- Manual testing by our development team
- User testing with people with disabilities
- External accessibility audits
Date
This statement was created on January 1, 2025 and last updated on October 10, 2025.