Privacy Policy

Your privacy matters to us. Learn how Ventota Retail protects your personal information and respects your data rights.

Table of Contents

1

Introduction

Welcome to Ventota Retail ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Effective Date: June 14, 2026

By accessing or using Ventota Retail services, you agree to the terms of this Privacy Policy.

2

Information We Collect

Personal Information

Name, email, phone number, shipping/billing address

Payment Information

Secure payment details through trusted gateways

Technical Data

IP address, browser type, device information

Detailed Information Collection:

Data Category What We Collect Purpose
Account Data Username, email, password (encrypted) Account creation and authentication
Transaction Data Purchase history, order details, payment method Order processing and customer service
Communication Data Emails, chat messages, support tickets Customer support and service improvement
Usage Data Pages visited, time spent, click patterns Website optimization and analytics
3

How We Use Your Information

4

Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

5

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

6

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can manage cookie preferences through your browser settings.

7

Your Data Protection Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us using the information below.

8

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Address
35, Rowland Rd, Kolkata, West Bengal 700020
Response Time
Within 48 hours

For data deletion requests, please use our dedicated Data Deletion Request Page